New Book Released!
Why is Everyone Working on the Wrong Things?
Metrics are important in an organization, but how do you create metrics that energize your employees to work on the right things? How is managing a front-line process different than managing other managers? How do you create a strategic plan that is more than a list of things we wish would happen?
Author and consultant Steven Ouellette will answer these questions by showing you how to build a set of integrated metrics that supports day-to-day management as well as a strategic plan. He does this through a straightforward process that has been tested in hundreds of organizations, while showing how it works by building a business step-by-step with the reader.
Interspersed with stories from Galileo's life that have relevance today, Galileo's Telescope is a must-read for anyone wanting to know how to build, manage, or lead an organization.
Business Management and Other Topics
Most businesses know the importance of using metrics to manage, but a lot of them struggle with creating metrics that actually fulfill their purpose. How do they go wrong, and how is hiring an external consultant to tell you the “right” metrics like getting an organ transplant that fails?
One thing I run into at many clients is that they don’t differentiate between metrics for a project and metrics used in management. How does confusing the two reduce your effectiveness and how can you fix it?
Have you ever wondered how statistics can make a manager's job easier? Explore how managers can use statistical process control to support process improvement.
New Book Released
Do you think your business needs to do something, but no one agrees on what that is? Do you ever wonder why everyone hits their targets but the business is losing money?
Learn how to fix that in Steven Ouellette's new book!